The Tack Market Support
We're here to help — most replies within 1 business day.
Contact us
Josie Warring — The Tack Market NZ
Email: josie@thetackmarket.co.nz
General support: support@thetackmarket.co.nz
Reporting content
If you see a listing, user, or message that violates our rules, tap the flag icon inside the app to report it. We review every report within 24 hours.
Blocking a user
You can block any user by opening their profile and tapping the ⋯ menu. Blocked users cannot message you and their listings are hidden. You can unblock them later from Profile → Settings → Blocked Users.
Payments
Payments on The Tack Market are processed by Stripe. If you have a payment issue, contact us and include your transaction reference.
Deleting your account
Email support and we'll delete your account and personal data within 30 days.
Frequently asked
How do I list an item? Tap the + tab, follow the 5-step wizard. Voice listing is available on steps 1 and 2.
What items are prohibited? Counterfeit, stolen, illegal goods; firearms; controlled drugs; live animals; anything illegal in New Zealand. See our Terms of Service.
How is commission calculated? 5.99% of the sale price, minimum NZD $0.99, capped at NZD $100.